An appointment system is in operation at Priory Medical Centre to help minimise patient waiting times. Appointments may be made personally or by telephoning (0151) 260 9119 between 8.00am - 12.30pm and 1.30 - 6.30pm Monday to Friday. GP consultations are available from 9.00 - 11.30am, 1.30 - 4.00pm and 3.30 - 6.30pm and also on selected evenings from 6.30 - 8.00pm. It is also possible to book via this website (see link on homepage). For further infomation on registering for this service please contact Mrs C Riley, practice manager on (0151) 261 4704.
'Touch Screen' Check-in
We have a system that allows you to let us know that you have arrived for your appointment. These are touch-screen computers and are situated in each waiting room. The system is easy to use and frees up our receptionists’ time, which allows them to concentrate on answering the telephones. If you have any difficulties using these screens, our receptionist will be happy to help.
Cancellation
Non-attendance is an increasing problem. If you are unable to keep your appointment please inform us as soon as possible (on telephone number (0151) 261 4719) as appointments are in great demand and someone else can be seen in your place.
HOW
DO I...
OBTAIN
A HOME VISIT?
Please
only request a home visit when the patient is medically unfit to attend
the surgery. Where possible please telephone requests for home visits
before 10.00am. Further information about symptoms may be asked for
by the receptionist to enable the doctor to determine the priority
and timing of visits. There is an exclusive telephone number for
requesting home visits: 0151 261 4700.
HOW
DO I...
OBTAIN
A REPEAT PRESCRIPTION?
Patients on regular medication do not always need to see a doctor for a repeat of their medicine. You will be issued with a computer slip attached to your prescription. This should be returned to the surgery when you need further medication, after ticking the items that you require. It is also possible to book via this website (see link on homepage). For further infomration on registering for this service please contact Mrs Riley, practice manager, on (0151) 261 4704.
We do not take repeat prescriptions requests over the telephone unless you are housebound or elderly. Please allow 48 hours for processing. Sometimes you may be asked to come in and see the doctor before a prescription can be issued. Due to the large size of our practice, we prefer all prescription requests to be made in person or in writing.
HOW
DO I...
OBTAIN
A SICKNESS CERTIFICATE?
A doctor's medical certificate is not required for the first six days of illness.
If you are off work for less than six days you should fill in a self-certification
form available from the DSS.
If you feel you must have a doctor's note for less than six days a private note
can be provided, but please note that you will be charged a fee.
HOW DO I...
REGISTER WITH THE PRACTICE?
If you would like to register with us, simply telephone the surgery and one of our receptionists will be pleased to help you.
